Privacy Policy
Privacy Agreement
My Hungry Pal, LLC collects certain information through its websites, email located at www.myhungrypal.com, www.myhungrypal.com/richmond, Rose City Food mobile App and select restaurant's mobile App. Your privacy is important to us and this Privacy Policy lays out My Hungry Pal's policies and procedures surrounding the collection and handling of such information. This Privacy Policy applies only to our Services. It does not apply to any restaurants or other third party services linked to My Hungry Pal’s Services.
My Hungry Pal may collect the following information from users of our Services: first name, last name, delivery and billing street addresses, cities, state, zip code, cross streets, phone number, e-mail address, Services-specific display name, GPS location (mobile Apps), electronic signature and credit card information. My Hungry Pal is not intended for use by children under the age of 13 and does not knowingly collect PII from children under the age of 13. In addition to the PII set forth above, My Hungry Pal may collect information regarding Account holders' past MyHungryPal orders, favorite restaurants, customer service inquiries, service/restaurant reviews and certain social networking preferences relating to the Sites (e.g. pages or entities you like, recommend or follow).
In addition, My Hungry Pal may collect information regarding our account holders' current and past orders, gratuity amounts, favorite restaurants, customer service inquiries, service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend").
My Hungry Pal also uses web analytics software to track and analyze traffic for its Services in connection with My Hungry Pal's advertising and promotion of My Hungry Pal services. My Hungry Pal also aggregates certain information collected by the Applications including, but not limited to, certain order data, gratuity information, delivery locations, delivery driver mileage, and delivery driver location. My Hungry Pal may publish these statistics or share them with third parties WITHOUT including PII.
My Hungry Pal's Use Of Collected Information
My Hungry Pal uses PII to create users' Pal accounts, to communicate with users (directly and through restaurants and delivery drivers) about My Hungry Pal services, to offer users additional services, promotions and special offers and to charge for purchases and gratuities made through My hungry Pal. Users may opt to allow My Hungry Pal to store certain PII used to create users' Pal accounts, excluding credit card information. You may request that My Hungry Pal cease storing certain PII at any time, but you might not be able to take advantage of certain customized features. Users may affirmatively opt-out of receiving promotional emails from My Hungry Pal at any time. My Hungry Pal may also use PII to enforce My Hungry Pal terms of use and service.
Use of Cookies
My Hungry Pal uses cookies to remember users on the Sites and to enhance users' experience on the Sites. For example, when users with Pal accounts return to the Sites, cookies identify those users and allow the Sites to provide certain user-specific information such as Pal account information, past orders, favorite restaurants and user restaurant reviews.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
Third Parties
My Hungry Pal does not sell the information it collects through the Services to third parties. My Hungry Pal shares users' order content, special order instructions, first and last name, street address, e-mail address, telephone number and gratuity amounts with restaurants where users' orders are placed and delivery drivers, to the extent necessary to process and deliver those orders. My Hungry Pal may also disclose PII to third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of My Hungry Pal terms of use and service or other alleged contract violations, infringement or similar harm to persons or property.
User-generated content posted through the Sites such as service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend") may be viewed by the general public. Accordingly, My Hungry Pal cannot ensure the privacy of any PII included in such user-generated content.
My Hungry Pal's Protection of PII
We use reasonable security measures equal to or exceeding industry standard to protect PII from unauthorized access, destruction, use, modification and disclosure. Unfortunately, even with these measures, My Hungry Pal cannot absolutely guarantee the security of PII. By using the Services, you acknowledge and agree that MyHungryPal makes no such guarantee, and that you use the Services at your own risk.
Privacy Policy Amendments
My Hungry Pal may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.
Limitation of Liability
IN NO EVENT SHALL MY HUNGRY PAL BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (EVEN IF MY HUNGRY PAL HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, PERFORMANCE OF, OR SERVICES PROVIDED ON OR THROUGH THE SITE. MY HUNGRY PAL ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITE. MY HUNGRY PAL ASSUMES NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SITE, AS WELL AS ANY THIRD PARTY WEBSITE PAGES OR ADDITIONAL WEBSITES LINKED TO THIS SITE, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN OR HARM TO PERSON OR PROPERTY CAUSED THEREBY. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL MY HUNGRY PAL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED (A) THE AMOUNT PAID BY YOU TO MY HUNGRY PAL OR A RESTAURANT AFFILIATE, IF ANY, OR (B) $100 (WHICHEVER IS LESS).
YOU AND MY HUNGRY PAL AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE MATERIAL, BARGAINED-FOR BASES OF THIS AGREEMENT, AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT IN DETERMINING THE CONSIDERATION TO BE GIVENBY EACH PARTY UNDER THIS AGREEMENT AND IN THE DECISION BY EACH PARTY TO ENTER INTO THIS AGREEMENT. YOU AND MY HUNGRY PAL AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS OF USE ARE FAIR AND REASONABLE.
IF YOU ARE DISSATISFIED WITH THE SITE OR DO NOT AGREE TO ANY PROVISIONS OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.